"tech support" tag

With e-mails, there are no strings ‘attached’

Dear Larry, Sometimes I’m unable to open an e-mail attachment. Can you tell me what I might be doing wrong? —F.S.

Whiz! Bang! Uh-oh! Determining good or bad computer noises

Dear Larry, Suddenly my computer is making a clicking noise and won’t start up into Windows. Is my computer dead? —C.D.

Helpful hints to become a good Googler

Dear Larry, What exactly does “I’m feeling lucky” mean when I search online using Google? —G.N.

What’s that attached to my e-mail?

Dear Larry, I always see a message when I open an attachment to one of my e-mails asking if I think it is safe. And I just started wondering, how would I even know if an attachment were safe or not?—P.P.

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