Greenwich Library launches community survey

Greenwich Library is conducting a 2015 Community Survey to examine the community’s views about Library services and priorities. This anonymous survey is a continuation of Greenwich Library’s five-year strategic plan — My Library: Connecting our Community — launched in 2012. The survey is currently available via the Library’s website,

“Our goal in conducting this survey is to learn more about the community’s preferences in programming and resources,” said Haley Elmlinger, President of Greenwich Library’s Board of Trustees. “Completing the survey takes only a few minutes, but its impact as the voice of our community will resonate for years to come.”

The survey will be available through Monday, Oct. 12 in English, Spanish and Japanese. Although participants are encouraged to complete the survey online, paper copies will be available at all three library locations. Current users and non-users, as well as individuals of all ages, are encouraged to complete the survey. Each member of the family can participate, and the survey is easily accessed on mobile devices. Students in grade six to twelve and their parents are highly encouraged to participate, as the Library is considering a number of initiatives to further engage this age group.

The survey was designed by a committee of Library staff and trustees in consultation with Berk Associates, a Seattle-based consulting firm. It focuses on current use, programming preferences, digital collections, technology support, possible use of space, and “what ifs” regarding potential future services. The Library also collaborated with Berk Associates on the 2011 Community Survey. The Library’s Board of Trustees provided funding for the project.

The 2011 Community Survey results had a direct effect on Library strategic decisions. Since 2012, Greenwich Library has introduced a number of new service initiatives:

• Self-service pickup of materials on hold, along with new self-checkout machines.

• A comprehensive collection evaluation to identify best uses of Library funds and space.

• An increase in new and emerging media such as downloadable magazines, digital local photographs, eBooks, and streaming music and movies.

• The launch of Greenwich Reads Together, an annual community-wide reading initiative that strengthens and connects our community of readers through programs and discussion groups.

• The expansion of community partnerships with groups such as Greenwich Public Schools, Greenwich International Film Festival, Commission on Aging, Greenwich Alliance for Education, Curiosity Concerts for Children and others.

• The launch of a comprehensive master plan study with an architect and space planner in collaboration with Library staff and trustees to reimagine public spaces at the Main Library to reflect changes in technology and how people use the Library.

• The formation of a staff programming committee to evaluate and select programs that promote and extend the collections, services and mission of Greenwich Library.

Greenwich Library Director Barbara Ormerod-Glynn said the staff will use the survey results to inform critical choices about collections, programs and services. “We’ve made tremendous progress in implementing the Strategic Plan thus far,” she said. “The results of this survey will help us to continue to meet the changing needs and interests of Greenwich residents with an emphasis on partnerships, building community and access to technology.”

To complete the survey, visit

For more information about Greenwich Library’s Strategic Plan, visit

About Greenwich Library

The Greenwich Library system consists of the Main Library and its Byram Shubert and Cos Cob branches. The mission of Greenwich Library is to provide exceptional resources, programs and services that promote the joy of lifelong learning and discovery, and to offer a welcoming place for people to gather and share experiences. With 1,400 programs and events per year, the Library seeks to serve as the cultural and intellectual crossroads of the community. Greenwich Library has a total circulation of about 1.5 million, the highest reported in Connecticut. Greenwich Library was recently named a five-star library by Library Journal for the sixth time. The Main Library is located at 101 West Putnam Avenue in Greenwich. More information is available online at or by calling 203-622-7900.

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