Metro North service suspension causes nightmares for riders

UPDATED 9:45 P.M. — Metro North is reporting that power has been restored to the signals and that trains are returning to service, but with delays.

UPDATED 9:30 P.M. — According to Metro-North, all New Haven, Hudson and Harlem service is currently halted due to “signal issues.”

A representative from Metro-North told Hersam Acorn Newspapers that service was currently halted due to computer glitches. In a tweet, Metro-North says “appropriate personnel are responding” and will provide more information as it becomes available.

State Rep. Kim Fawcett, who represents Fairfield, has tweeted that the entire Metro North computer system has crashed and that it had to be shut down, impacting all the lines.

MTA’s Meredith Daniels told Hersam Acorn Newspapers that Metro-North is trying to “stop at stations if possible or before reaching an interlocking” but otherwise trains have to stay in place currently for safety.

“It’s not a train power issue. There is heat and light on the train,” she said, “but we lost power to the computer system.”

Passengers currently waiting to board Metro-North “are probably going to have to try something else” she said.

There has been no official announcement from Metro North but there have been numerous reports of riders being told to seek alternate transportation. This has left packed platforms of frustrated riders and Grand Central Station jammed with people hoping to be able to get home. People have also been left stuck stranded in trains but Metro North claims they have heat and lights during these frigid temperatures.

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