Nathaniel Witherell is a 10-star facility

FI-Letter-to-the-EditorTo the Editor

I recently had total knee replacement surgery and my doctor’s warning that it would “hurt like hell” was right on target. After having the surgery done I was transferred to the Nathaniel Witherell and things are going great there, as I knew they would.

Where else would I have gone where I would know that the care would be so consistently fantastic? I had a few minor setbacks where my blood count dropped and I needed a transfusion of two units of blood, I developed a cellulitis, and had a hard time getting the severe pain under control, but the staff at the Witherell has met all my needs, just like they do for all their residents.

It’s quite an experience being on the other side of the bed, having served 13 years at the Witherell as the director of nursing with a year as the administrator. Lynn Bausch and Allen Brown make quite a top notch and outstanding administrative team, supported at every step along the way by an incredible staff.

Witherell is not a five star facility. Instead it deserves at least a 10 star rating. The rehabilitation program is strong and arduous, as it must be if one is to maximize gains. The nursing team across all shifts continues its decades of excellence. Maintenance stays on top of needs. Housekeeping and laundry are tip-top. Volunteers are everywhere. Recreation is so plentiful that you feel as if you’re on a cruise ship and the food has been delicious. Admissions was a joy to work with.

Everyone has been so genuine, warm, and caring.

I wish Greenwich truly knew what a gem they have in the staff at Witherell in every department and how proud they should be to support the town’s having such a quality health facility that they can call their own. I could have gone anywhere for my post surgical care, but as a seasoned professional and nursing home administrator, I knew where I wanted to be, and why.

 

Stephanie Paulmeno

Old Greenwich

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